FAQs

No. IMPERX does not ship test reports with each camera. These test reports, called Passports, can be requested from IMPERX. Passports show the factory test results and other critical information about the configuration of the camera as it is configured and tested in the factory. Passports contain the following information;

IMPERX Inc. Bobcat Camera Passport Info & Parameters

General Information Taps Parameters AFE Parameters Graphs
Evaluation Date Tap # Tap # Linearity
Camera Name Dark Bias Slow Speed Photon Transfer Curve
Serial Number Dark Bias Dev AFE CDS Gain
Assembly Number SNR (dB) Gain
Sensor S/N TN (dB) Offset
FW_Version SNX (dB) Fast Speed
Custom Version SNY (dB) AFE CDS Gain
RGS Version eGain Gain
XML Version Read Noise Offset
MAC Address Non Linearity
Bit Depth
Temperature
MFG Date
Pre-Amp Gain
Widthmax
Heightmax


Topic: 
Camera Manufacturing Test Reports

Keywords: Test Reports, Camera Configurations, Passports

No, a customer should not consider changing Image Sensors.   Cameras are configured in the factory using very specialized proprietary software applications along with special test fixtures.  This configuration, unique to each camera and sensor, is stored in memory on the camera.  A replacement sensor would require re-configuration in the factory. Also working on a camera requires a cleanroom environment and sound ESD measures.  Any attempt to repair or modify a camera in the field voids the warranty.

 

Topic: Remove and replace image sensor

Keywords: Sensor, Repair, Replace

Bobcat Cameras do not contain any user accessible non-volatile memory that can be used to store images, data, or any user files.

User control interfaces provide functionality only for control of the operating parameters of the camera.  Camera feature access is performed by reading or writing control sequences to internal registers within the camera.  The structure of the command and response sequence is outlined in the Bobcat Camera User’s Manual.

 

Internal volatile memory is used only to temporarily buffer image data prior to transition.  Image data is not stored or buffered in any non-volatile memory.  All volatile memory is lost upon loss of external power.  The camera does not contain batteries or alternate sources of power.

 

Topic: Non-volatile memory for cameras

Key-Words: Memory, Volatility, Architecture, Security

All IMPERX standard model cameras are built using Grade 1 Image Sensors. Custom Cameras may use other grade sensors depending on the desire of the customer.

 

Topic: Sensor Grade

Key Words: Image Sensors, Grade, Class

Image Sensors are graded based on the number of pixel (dark field defective bright and bright field defective dark), cluster, and column defects.  These numbers vary based on sensor part number (size). One must review the specifications for the sensor in question.

 

Topic: Sensor Grade

Key Words; Image Sensors, Grade, Class

In addition to the size of the sensor, the manufacturer of the sensor, and the number of taps, customers have a number of options of lens mount adapters, type of color, and optical filters.

 

Topic: Camera Options

Key-Words: Options, Color, Lens Mount, Filters

Yes. All Imperx Cameras Control Software released after 2014 supports Windows 10.

 

Topic: Software compatibility with Windows 10

Keywords: Control Software, Windows 10

If you cannot see the Imperx CameraLink camera in the list of available ports, then the associated .dll file that came with your frame grabber is not in the correct location.  The Bobcat CameraLink configurator GUI is looking in the C:\Windows\System32\ folder for the clsrxxx.dll (where “x” would indicate the specific manufacturer Camera Link Serial .dll that came with your frame grabber.)  If the file is not in the \System32 folder, please copy the file into this folder and re-open the CameraLink Configurator.

 

Applicable Products: Cameras (CameraLink)

 

Topic: CameraLink serial dll location

Keywords: CameraLink, FrameGrabber

A CCD imager is composed of a two-dimensional array of light sensitive pixels. In general, the majority of the pixels have similar sensitivity. Unfortunately, there are some pixels which sensitivity deviates from the average pixel sensitivity. A defective pixel is defined as a pixel whose response deviates by more than 15% from the average response. In extreme cases these pixels can be stuck ‘black’ or stuck ‘white’ and are non-responsive to light. There are two major types of pixel defects – “Defective” and “Hot”.

 

  1. Defective” – these are pixels which sensitivity deviates more than 15% due to fluctuations in the CCD manufacturing process. Two type of defective pixels are possible:
    1. DARK” is defined as a pixel, whose sensitivity is lower than the sensitivity of the adjacent pixels. In some cases, this pixel will have no response (completely dark).
    2. BRIGHT” is defined as a pixel, whose sensitivity is higher than the sensitivity of the adjacent pixels. In some cases, this pixel will have full response (completely bright).
  2. Hot” – these are pixel, which in normal camera operation behaves as normal pixel (the sensitivity is equal to the one of the adjacent pixels), but during long time integration behaves as a high intensity bright pixel. In some cases, this pixel will have full response (completely bright).

2.16.1 Static Pixel Correction

 

Static Defective and Hot pixel correction works with predetermined and preloaded Defective and Hot pixel maps. During factory final testing, our manufacturing engineers run a program specially designed to identify these ‘defective’ and “hot” pixels. The program creates a map file which lists the coordinates (i.e. row and column) of every defective pixel. This file, called the Defect Pixel Map, is then downloaded into the camera’s non-volatile memory.

Users may wish, however, to create and to upload their own DPM file because of the uniqueness of their operating environment or camera use.

When ‘Defective Pixel Correction’ is enabled, the camera will compare each pixel’s coordinates with entries in the ‘defect’ map. If a match is found, then the camera will ‘correct’ the defective pixel. When ‘Hot Pixel Correction’ is enabled, the camera will compare each pixel’s coordinates with entries in the ‘defect’ map. If a match is found, then the camera will ‘correct’ the hot pixel. The "Defective/Hot Pixel Map" can be displayed upon user request.

2.16.1 Dynamic Pixel Correction

 

Dynamic pixel correction works without preloaded pixel maps. When this option is enabled, the camera determines which pixel needs correction and performs the correction automatically. Static and Dynamic “Defective Pixel Correction” and “Hot Pixel Correction” can be enabled independently or simultaneously.

 

faq2

 

 

In order to enable or disable defective pixel correction, open the Data Output menu from your Bobcat GUI. Select which type of pixel correction you’d like to enable by using the drop-down menus to the lower right of the menu, seen above.

 

Corrections:

 

DPC – enables Defective Pixel Correction (DPC). Each camera comes with a built-in Defective Pixel Map (DPM) to correct for defective pixels. The user can upload a custom DPM.

 

HPC – enables Hot Pixel Correction (HPC). Each camera comes with a built-in Hot Pixel Map (HPM) to correct for hot pixels. The user can upload a custom HPM

 

Topic: Defective/Hot Pixel Data Correction

 

Keywords: Hot pixel correction, defective pixel correction, hot pixel map, defective pixel map, HPC, DPC, HPM, DPM

<!–*OBTAINING INFORMATION FOR CHEETAH SPECIFIC “Fixed pattern noise” –>

The camera exposure can be controlled using an external pulse, supplied to the camera. The pulse duration determines the exposure. For stable operation, this pulse MUST be synchronized with the camera frame timing. Please refer to “I/O Control” section for pulse mapping information.

 

Applicable Products: Bobcat cameras

 

Topic: External Exposure Control

Keywords: External, Exposure Control

A CCD imager is composed of a two dimensional array of light sensitive pixels. Each pixel within the array, however, has its own unique light sensitivity characteristics. Most of the deviation is due to the difference in the angle of incidence and to charge transport artifacts. This artifact is called ‘Shading’ and in normal camera operation should be removed. The process by which a CCD camera is calibrated for shading is known as ‘Flat Field Correction ‘This feature is available as a standard feature only for cameras with 1.0” optical format or bigger.

 

The BOBCAT series of cameras incorporate a Flat Field Correction mechanism. The Flat Field Correction mechanism measures the response of each pixel in the CCD array to illumination and is used to correct for any variation in illumination over the field of the array. The optical system most likely introduces some variation in the illumination pattern over the field of the array. The flat field correction process compensates for uneven illumination, if that illumination is a stable characteristic of each object exposure.

 

During factory final testing, our manufacturing engineers run a program specially designed to identify the shading characteristics of the camera. The program creates a Flat Field Correction file, which contains coefficients describing these shading characteristics. This file is then downloaded into the camera’s non-volatile memory. When Flat Field Correction is enabled, the camera will use the Flat Field Correction coefficients to compensate for the shading effect.

 

Each IMPERX camera is shipped with the Flat Field Correction file that was created for that camera during factory final testing. Users may wish, however, to create their own Flat Field Correction file because of the uniqueness of their operating environment (i.e. lens, F-stop, lighting, etc.). Therefore, IMPERX provides a Flat Field Correction utility that allows users to generate a Flat Field Correction file. This file can then be downloaded into the camera. While creating the Flat Field Correction file, it is necessary to illuminate the CCD with a light pattern that is as representative of the background illumination as possible. This illumination should be bright enough, or the exposure made long enough, so that the CCD pixels signals are at least 25 percent of full scale (for 12-bit mode the level should be at least 1000 ADUs).

 

Applicable Products: Bobcat cameras

Topic: Flat Field Correction

Keywords: FFC, Flat Field Correction; Shading,

The camera speed (frame rate) depends on the CCD “read-out” time – the time necessary to read all the pixels out of the CCD imager. The frame rate can be calculated using the following Formula 1.1:

 

Frame rate [fps] = 1 / read-out time [sec] (1.1)

 

The user can program the camera to run slower than the nominal speed preserving the camera full resolution. The user can independently extend the camera line time (the time required to read one line out of the CCD imager) and camera frame time (the time required to read the entire frame out of the CCD imager). The camera line time can be extended to ~ 200 us, with a precision ~ 25 ns. The camera frame time can be extended to ~ 16 sec, with a precision of ~ 1.0us.

 

Applicable Products: Bobcat cameras

Topic: Camera Speed (Frame Rate)

Keywords: Speed, Frame Rate, Read-Out Time

The camera can be set to automatic gain (and exposure) control in order to keep the same image brightness during changing light conditions.

 

In this mode the user sets the image brightness (luminance) to be maintained, and the camera adjusts the gain accordingly. The user can also select the average or peak brightness to be maintained.

 

The camera starts with changing the gain within the preset by the user min-max limits. If one of the gain limits has been reached, the camera indicates the limit has been reached and keeps the value until the light condition change. The speed of convergence (how fast the camera stabilizes after change), can be preset by the user (four possible options are available).

 

If both modes, automatic exposure and automatic gain are enabled simultaneously, the camera starts with changing the exposure first within the preset by the user min-max limits. If one of the exposure limits has been reached, the camera engages the analog gain, and changes it within the preset by the user min-max limits.

 

The AGC algorithm samples all pixels for the entire frame, but the user can select only a portion of the image (AOI) to be used as a sample collecting region. The camera displays the current luminance, current exposure and current gain.

 

For auto exposure control refer to Automatic Exposure Control (AEC) section.

 

Applicable Products: All cameras

Topic: Analog gain control

Keywords: Automatic gain control, AGC

On Semiconductor, a supplier of CCD image sensors to Imperx, is adopting a new Color Filter Array (CFA) materials for all its color interline CCD image sensors. This new CFA materials (Gen 2 CFA materials) provides reduced color crosstalk and better color fidelity with only minor changes to the spectral characteristics as shown in the curves below.

 

Customers may find that adjustments to the color correction matrix coefficients (from those used with current Imperx camera) is required for best color performance.  An application note from On Semiconductor is attached and provides an example of how the color correction matrix coefficients can be adjusted, if desired.

 

Applicable Products: Bobcat cameras

Topic: Gen2 Color Sensors

Keywords: Generation 2, Gen2, Color, Truesense, Bayer, Filter Material, CFA

Vertical Binning is done in the time domain, where the data from the binned lines is added in the CCD. The vertical binning is performed first, and the vertical AOI is second. The vertical AOI settings are referenced to the binned image. If the user wants to set a vertical window of 200 lines, the user has to put 200 in the AOI height register regardless of the selected vertical binning mode.

 

Horizontal Binning is done in the digital domain, where the data from the binned pixels is added digitally. The horizontal binning is performed first, and the horizontal AOI is second. The horizontal AOI settings are referenced to the binned image if the user wants to set a horizontal window in the binned image with width 200 the user has to put 200 in the AOI width register regardless of off the selected horizontal binning mode.

 

Applicable Products: Bobcat cameras

Topic: Vertical versus Horizontal Binning

Keyword: Vertical, Horizontal, Binning

No, the VCE-CLCL01, VCE-B5A01 and VCE-Pro will only work on 32-bit Operating system.  Cardbus controllers (PCMCIA Type II) devices only work with 32-bit OS, therefore, we cannot create drivers that will not make your VCE-PRO or FrameLink compatible.

 

Topic: Win7 64-bit Drivers for PCMIA Frame Grabbers

Keywords: Win7 64-bit Driver

Yes, if your “Area Scan” camera is not listed in the provided files, you are still able to set the FrameLink Express Application to grab live images from your camera.  Please perform the following steps.

 

  1. Open the FrameLink Express Application
  2. If the “Camera Parameters” window does not automatically appear, you can click on the “Camera Parameters” button that is in the tool bar or click on View->Camera Parameters from the menu bar.
  3. For the Camera Resolution, you can manually enter the resolution size or click on the “Learn” function so that the program can read the information from your camera. NOTE: You need to ensure that the Tap Reconstruction portion matches the current output from the camera.
  4. Under the “Tap Reconstruction” portion, ensure that it matches what your camera is sending out. If the list does not have your current tap configuration, you can click on “Custom” and set it according to your specifications.
  5. For the Video Type, indicate whether the sensor is a Monochrome, Bayer, RGB-Format, or TRUESENSE. Please note that for the Bayer Pattern start, all Omsemi Sensors starts with “G” and the Sony sensors has a “R” start pattern
  6. For Camera Bit Depth, please which Bit-Depth the camera is in.

Once those settings has been set, click on “APPLY” and then “START GRAB”.  If you wish to save these settings into your own Configuration file, you can enter the information in the top portion of the Camera Parameters window (Manufacturer, Model, Description, Alias) and then click “SAVE...”.

 

Applicable Products: FrameLink Express (for VCE-CLEX01, VCE-CLEX02, VCE-CLPCIe01-04)

Topic: Camera parameters w/o camera file

Keywords: Frame Grabbers, Camera Configuration Files, FrameLink Express

No, our frame grabbers will not be able to work through the use of an Express Card to USB Adapter. The only Adapter that will work with our Express Card Frame Grabbers would be the Express Card to PCIe Slot Adapter for Desktop computers.

 

Applicable Products: All framegrabbers

Topic: Express card framegrabbers with USB adapters

Keywords: Frame Grabber, Express Card Adapter

Currently, there are no drivers support for Linux for our Frame Grabbers and Camera Control Software other than the Bobcat GEV series cameras.

 

Applicable Products: Frame Grabbers (FrameLink Express, VCE Express, VCE-Pro)

Topic: Frame Grabber Drivers and Software for FrameLink Express or VCE-Pro on Linux

Keywords: Frame Grabber Drivers, Linux

Currently, we have a beta driver which incorporates the Video For Linux driver that needs to be compiled under the Linux Kernel that you intend to utilize.  There is currently no SDK that Imperx provides.

 

Applicable Products: Frame Grabbers (HD-SDI Express)

Topic: Frame Grabber Drivers and Software for HD-SDI Express on Linux

Keywords: Frame Grabber Drivers, Linux

All Imperx Frame Grabbers which driver and software has been released after 2014 supports Windows 10.

 

Applicable Products: Frame Grabbers

Topic: Frame Grabber Drivers and Software for Windows 10

Keywords: Frame Grabber Drivers, Windows 10

MATLAB drivers has been provided during the installation of your Frame Grabber.  To register the drivers with MATLAB, you need to open MATLAB and run the following command:

 

imaqregister(‘<installation_folder>\Drivers\Matlab\<platform>\filename.dll’);

Example for HD-SDI:

imaqregister(‘c:\Program Files\Imperx\HD-SDI Express\Drivers\Matlab\x64\sdiexpressimaq.dll’);

Example for FrameLink Express:

imaqregister(‘c:\Program Files\Imperx\Framelink Express\Drivers\Matlab\Win32\FLExImaq.dll’);

 

Applicable Products: Frame Grabber

Topic: MATLAB image acquisition adapter for IMPERX framegrabbers

Keywords: Drivers, MATLAB, image acquisition adapter

There are a few steps that you can take that can correct this problem.

 

  1. Update the BIOS to latest version available for your system.
  2. Disable the PCI Express Power Management in BIOS
  3. Disable the Intel Speed Stepping (C-states) in BIOS
  4. OS Power Management Options
    1. Click on the Start Menu
    2. Select the Control Panel
    3. Click Power Options
    4. Click on Change Plan Settings for your current Plan
    5. Change the “Put the computer to sleep” to “NEVER”
    6. Click on Change Advanced Power Settings
      1. Scroll down to PCI Express->Link State Power Management
      2. Change setting to “OFF”
    7. Open Device Manager and click on Sound and Video Control
      1. Select the Frame Grabber and Open the Properties
      2. Click on Power Management
      3. Ensure that “Allow the Computer to turn off this device to save power” is unchecked.

If after these steps has been applied and the computer is still sluggish please perform these following steps.

  1. Navigate to C:\Program Files\Imperx\FrameLink Express\Application\<your platform>\ and Execute FLExDrvManager.exe
  2. Under the section for “Disable CameraLink status check”
    1. check both channels

Applicable Products: Frame Grabber (FrameLink Express)

Topic: Sluggish computer response with FrameLink Express

Keywords: Sluggish Computer, Unresponsive Computer, Slow Computer, FrameLink Express

Please refer to IMPERX Where to Buy page here and locate the distributor that covers your geographic area. If you do not see an IMPERX distributor for your area, please contact us at: +1-561-989-0006 or email [email protected]. View list of distributors here.

 

Topic: Purchase IMPERX products

Keywords: Purchase, Where to Buy, Distributors, Direct Sell, OEM, Integrators

If a user has 200 proof ethyl alcohol, a cleanroom like and ESD protected environment, and compressed dry nitrogen, consideration can be given to cleaning a sensor coverglass.

 

If you do not have the means, experience and equipment, it is recommended that the camera be returned to the Factory for cleaning.  Attempting to clean the sensor coverglass or other optics can cause damage. It is much safer to return the camera to IMPERX via the RMA process.

 

Topic: Product Care

Keywords: Cleaning, Spot on Sensor, Sensor Coverglass

Yes.  IMPERX is registered to ISO 9001:2008 (link to certificate page on website) and ISO 14001:2004 Quality and Environmental Management Systems.  Our Registrar is SGS who is ANAB accredited.  Our EMS aspects include RoHS, REACH and Conflict Minerals compliance. Our Products comply with FCC EMC requirements and CE criteria. IMPERX is also ITAR Registered.  A JAMP AIS FMD is also available.

 

Topic: ISO Registration and Compliance

Keywords: ISO, 9001, 14001, RoHS, REACH, Conflict Minerals, Registration, Compliance, FCC, CE, Safety, EMI, ITAR

Yes. Over the years IMPREX has developed a number of special imaging products on a contract project basis.

 

Topic: Contract Development

Keywords: Contract, Development, Projects

One-on-one, live, technical, customer support is available 9:00 to 5:00 Eastern Time.  Questions and inquiries may be left via voice mail or e-mail 24 hours per day and will be answered on or the next business day.  Sales and Business inquiries may be addressed in your time zone from our global network of Distributors.

 

Topic: Customer Support Hours

Keywords: Hours, Customer Support

IMPERX does not charge for repair for failures caused by workmanship or material defects within the two-year warranty period for cameras.  Failures outside of the warranty period or those caused by customer use are charged for a minimum of three labor hours at $120 per hour, including evaluation, plus any parts and labor beyond this minimum.  IMPERX will contact the customer with an estimate and expect a Purchase Order prior to repair work being done.

 

IMPERX also offers upgrades and re-configuration re-work services at a per request quoted price.

Do not return your camera without receiving a Return Materials Authorization (RMA) from IMPERX.  An RMA request form must be submitted to IMPERX prior to receiving a RMA.  Contact IMPERX Technical Support for RMA requests.

 

Applicable Products: All Applicable Productss

Topic: Repair Costs

Keywords: Repair, Costs, Upgrade, Re-Configure, Charges RMA Request

Each year, IMPERX participates in various industry tradeshows. You can follow our Exhibition calendar here.

 

Applicable Products: All Applicable Products

Topic: Tradeshow Exhibitions

Keywords: IMPERX Applicable Products, Sales, Roadshows, Tradeshows, Conferences, Expos

We support CameraLink Gen1 which supports up to 85 MHz in each channel up to 80 bits depending upon which version.

 

Applicable Products: All Applicable Products

Topic: CameraLink Gen1

Keywords: CameraLink, CameraLink Base, CameraLink Medium, CameraLink Full

No, currently we utilize COAXexpress for our higher speed data transmission because of the longer distances and the faster data rate.

Applicable Products: All Applicable Products

Topic: HS Link, CameraLink

Keywords: HS Link